Your Home. Your Comfort. Our Priority.
Licensed and insured electrical, heating, cooling, and plumbing for Westfield, MA and the surrounding Hampden County communities. One local team, one call, and upfront pricing before any work begins.
Fully Licensed & Insured
40+ Years of Experience
Certified on Leading Brands
Locally Owned in Westfield
Our Residential Services
Heating and cooling, plumbing, and electrical work from one coordinated local team. Repairs, installations, and maintenance for every system in your home.
Heating & Cooling
Installation and repair for furnaces, central air, heat pumps, and ductless mini splits, plus preventative maintenance.
- Heating and AC repair
- Heat pumps and ductless systems
- Preventative maintenance plans
Plumbing
Leak detection, water heaters, drains, fixtures, water filtration, and full plumbing upgrades.
- Leak detection and repair
- Water heater install and repair
- Drains, fixtures and filtration
Electrical
Panel upgrades, whole-house wiring, outlets and switches, lighting, EV chargers, and safety inspections.
- Panel and service upgrades
- Receptacles, switches and lighting
- EV chargers and surge protection
What’s going on at home?
Start with the problem and we will connect you with the right trade.
Why Choose ITS Home Services?
Fully licensed, insured, & experienced technicians
Commitment to safety, quality, & code compliance
Comprehensive services tailored to your home’s specific needs
Prompt, courteous service & clear communication
Serving multiple communities with a strong local reputation
ENERGY SAVINGS PROGRAMS
Save more with Mass Save® rebates and incentives.
We help homeowners take advantage of Mass Save® rebates on qualifying HVAC and energy-efficiency upgrades. Building a new home in the area? Ask about the Mass Save New Construction program for HERS-rated homes.
FINANCING
Planning a replacement? Ask about financing.
For qualifying heat pumps, ductless systems, water heaters, and other upgrades, our team can walk you through financing and rebate options before you commit.
What Homeowners Say
Your Partner in Residential Services
ITS Home Services is a locally owned and operated company with over 40 years of combined experience in HVAC, plumbing, and electrical work. Founded on honesty, integrity, and exceptional customer care, we treat every customer like family, with clear communication, transparent pricing, and respectful service on every visit.
Proudly Serving Western Massachusetts
We are located at 253 Union Street in Westfield, our HVAC, plumbing, and electrical services are available throughout Westfield, Chicopee, Easthampton, West Springfield, Southampton, and Agawam.
Outside these towns? Call to confirm availability for your project.
Frequently Asked Questions
Do you handle electrical, HVAC, and plumbing?
Yes. ITS Home Services provides all three trades, which makes it easier to coordinate repairs and projects that involve more than one home system.
Do you offer emergency service?
Yes. Emergency HVAC and plumbing service is available 24/7. Call the main number and our team will respond as quickly as possible.
What areas do you serve?
We are based in Westfield and serve Chicopee, Easthampton, West Springfield, Southampton, Agawam, and surrounding Hampden County communities.
Are your technicians licensed and insured?
Absolutely. All ITS Home Services technicians are fully licensed, insured, and trained to meet current safety and building code standards.
Do you help with Mass Save rebates?
Yes, we help homeowners take advantage of Mass Save® rebates on energy-efficiency upgrades, including the New Construction program for HERS-rated new builds.
What HVAC brands do you install and service?
We install and service all major HVAC brands, including Daikin, Mitsubishi, Bryant, and more. Our certified technicians provide proper installation, manufacturer support, and full warranty coverage no matter which system you have.
Do you provide upfront pricing?
Yes. You will know the exact cost before any work begins. We explain the options, you approve the price, and the invoice matches the quote.
Do you offer financing?
Yes. Financing is available for qualifying installations and replacements, including heat pumps, ductless systems, water heaters, and electrical upgrades. Ask about options when you schedule your estimate.
How often should I schedule maintenance?
Heating and cooling systems should be serviced once a year, ideally before the heating or cooling season. Water heaters benefit from a yearly inspection as well. Regular maintenance improves efficiency and helps prevent breakdowns.
Are you connected to Industrial Technical Services?
Yes. ITS Home Services is the residential division of Industrial Technical Services, a Westfield company that has served commercial and industrial customers since 1976. The same experienced technicians now work on homes.
Contact ITS Home Services Today
Call for the fastest response. For planned work, send the form and our friendly, licensed team will follow up within one business day.
Email: info@its-homeservices.com
253 Union Street, Westfield, MA 01085
Mon - Fri 8:00 am - 4:00 pm · Emergency line 24/7
Request Service
Fill out the form and we will get back to you as soon as possible.